Run Time Error 429

[kbamonte]

Hello,

 

I had VG ver 5.2 running on a windows 2000 server, and it wokred fine - got a virus and killed it and started having problems with VG something about the registration was not valid for this product, but it wasn't the error 429. So i unistalled and reinstalled and now all i get is the "runtime error 429" when i try to run voiceguide.

 

I have rebooted and reinstalled numerous times with no sucess. The uninstall process shoudl completely remove and unistall all .ocx files correct ?

 

Thanks in advance,

 

Kevin Bamonte

[SupportTeam]

Runtime error 429 usually means that there is some OCX missing on your system.

 

I'd probably recommend you just reformat and reinstall windows from scratch. If you had a virus on your system then all kinds of other things could have happened to your machine which may not have been picked up by the anti-virus software. Best to just start with a clean slate.

[Guest Kevin Bamonte]

Ok .... i completed wiped and reloaded the machine, installed voice guide and everything popped up fine, voice guide worked. I then installed the voice guide for dialogic patches and am back to the same error message i started with "Runtime error 429" - dialogic software won't come up at all.

 

Help !

[Guest Kevin Bamonte]

figured it out ... one of the files didn't copy over

 

thanks

[SupportTeam]

Which file?